Question 1

Can I transfer my bib to someone else?

Accepted Answer

You can transfer your entry to someone else online up until 3 days prior to event day. Please double check event day details or reach out to info@britanightrun.ca with any questions.PLEASE NOTE:We do not maintain a Waitlist for sold out events.Each registration is restricted to one transfer only.Be wary of bad actors online. The Brita Night Run is not responsible for transfer arrangements made outside of Race Roster and cannot help recover lost or stolen data. Illegitimate registrations will not be recognized by the event.You will not be refunded your registration fees.INITIATING A TRANSFER:Please follow this Race Roster step-by-step article to help you through the process: How do I transfer my registration?Legitimate transfers can only be done through the Race Roster Transfer tool on the registration page (you will require the email address of the individual you are transferring to).Once they have completed registration (paying the $12 transfer fee), you will be marked as inactive and removed from the event. Transfers are a one to one sub-event transfer. This means if you're transferring a 5K BIB, the new participant will receive a 5K BIB. If they'd like to transfer distances, they'll need to do so through their new participant profile.PURCHASING A TRANSFER:The participant must initiate the transfer through the Race Roster Transfer tool, and you will receive an email from Race Roster to proceed with the transfer (the participant will require your email address).You will be charged a transfer fee of $12 (plus HST & processing fees).Only once you receive a confirmation email are you successfully registered for the event. The original participant will then be marked as inactive.Please take a moment to read more about online safety when purchasing a transfer here on Race Roster.

Question 2

Will there be medals?

Accepted Answer

Yes, participants will receive a medal upon completion of their run.

Question 3

Is there a minimum age limit to participate in the Night Run?

Accepted Answer

You must be of legal drinking age (LDA) in your province of participation in order to participate in the Night Run. All participants must be LDA prior to registering for the race. If you will be LDA on race day, you will need to wait until you are LDA before registering.

Legal Drinking Ages for Night Run events are as follows: 
Vancouver: 19 
Edmonton: 18 
Toronto: 19 
Calgary: 18

Question 4

What happens if I have already registered for the Night Run and am under the legal drinking age?

Accepted Answer

All participants who have already registered for the Night Run who are under the Legal Drinking Age will receive a full refund (including taxes and processing fees). Please e-mail info@britanightrun.ca to request a refund.

Question 5

Do I have to wear the headlight?

Accepted Answer

Yes. Each participant will be given an LED headlight with their race kit. For your safety, the headlight must be worn and turned on – on your head – throughout the duration of the race. You may want to wear additional safety lighting, flashers, glow-sticks, etc., but these must be in addition to the headlight.

Question 6

Can I walk the race route? Is there a time limit to complete the course?

Accepted Answer

You can choose to walk the 5K route, however, walking the 10K route is not encouraged. You must complete the 5K route within 60 minutes and the 10K route within 100 minutes.

Question 7

Can I wear headphones to listen to music?

Accepted Answer

For your safety, headphones may NOT be worn.

Question 8

Can I bring my dog, stroller, bike, rollerblades, or scooter?

Accepted Answer

For your safety and the safety of the other runners, the above are not permitted on the course.

Question 9

Can I alter my registration from the 5K to the 10K or from the 10K to the 5K?

Accepted Answer

Yes - distance transfers are available at a cost of $12+tax/fees. Online distance transfers can be processed up until 3 days prior to the day of the event. To initiate a distance transfer, click the ‘Transfer’ button on your dashboard and move through the required prompts, or click the ‘Transfer’ button on the right-hand panel of your event cities Race Roster page.

Participants can also transfer their distance in-person at Race Kit Pickup.

Question 10

Can I transfer my registration to a new participant?

Accepted Answer

Yes - bib transfers are available at a cost of $12 +tax/fees. Online distance transfers can be processed up until 3 days prior to the day of the event. To initiate a bib transfer, click the ‘Transfer’ button on your dashboard and move through the required prompts, or click the ‘Transfer’ button on the right hand panel of your event cities Race Roster page.

Participants can also transfer their bib in-person at Race Kit Pickup.

Question 11

Can I get a refund or defer my registration to next year?

Accepted Answer

Refunds can only be provided to eligible participants who opted into and paid for the Enhanced Refund Protection Program during the online registration process. Written notice of a refund request must be given within 30 days after a refund reason first begins, or within 30 days of the event date, whichever comes first.

For those eligible who require a refund, click ‘Request a Refund’ in the confirmation email that was sent to you by Race Roster when you signed up for the event, or complete the validation form and file your claim HERE.

If you are missing your Registration Refund Protection confirmation email, you can reach out to support@racerosterco.com with the name of the event you registered for, and the name of the individual(s) who are requesting information regarding their Registration Refund Protection purchases. If you have any refund request related questions, and/or would like an update on the status of your claim, please reach out to help@protecht.com.

Unfortunately, we are not able to offer deferrals.

Question 12

What is Race Roster's Enhanced Refund Protection Program?

Accepted Answer

Race Roster's Registration Refund Protection Program is Race Roster's promise to participants to protect their registration purchase in the case that they cannot attend the event due to unforeseen circumstances.

Race Roster's Enhanced Refund Protection Program covers but is not limited to:
Injury & illness
COVID-19
Severe weather
Work travel conflict
Layoffs/terminations
Mechanical breakdowns

Standard refund protection requires documentation when a refund is requested. However, Race Roster makes the refund request process as simple as possible. Users can quickly request a refund and conveniently upload their documentation.

Purchasers of refund protection who are eligible to receive a refund will be refunded the registration cost of a non-refundable, unused registration (less the cost of the Race Roster Registration Refund Protection Program fees) within 30 days from the date a designated Race Roster Enhanced Refund Program accepts your claim, or from the date that proper written proof of such loss acceptable to them is approved.

To view the Protection Program’s terms and conditions, please click HERE. For additional information on the Race Roster Enhanced Refund Protection Program, click HERE.

Question 13

When is Race Kit Pickup?

Accepted Answer

VANCOUVER
Dates & Times: TBD
Location:
Robson Running Room
1514 Robson St, Vancouver, BC V6G 1C3

EDMONTON
Dates & Times: TBD
​
Location:
109 Street Running Room
8537-109 Street, Edmonton, AB, T6G 1E4

CALGARY
Dates & Times: TBD
​
Locations:
Glenmore Running Room
1600 90 Ave SW, Calgary, AB T2V 5A8

Crowfoot Running Room
20 Crowfoot Crescent NW, Calgary, AB T3G 2P6

TORONTO
Dates & Times: TBD
​
Locations:
Rosedale Running Room
1087 Yonge St, Toronto, ON M4W 2L5​

Kingsway Running Room
3065 Bloor St W, Etobicoke, ON M8X 1C6

Question 14

How do I get my Race Kit?

Accepted Answer

You will be able to pick up your Race Kit in-store at the local Running Room you selected when you signed up.

Question 15

Can anyone register to volunteer?

Accepted Answer

No, all volunteers must be legal drinking age (LDA) prior to registering to volunteer. If you will be LDA on race day, you will need to wait until you are LDA before registering as a volunteer.

Question 16

Is there a registration limit?

Accepted Answer

There are limited spots available per city, the following number represents total participants in the 5k and 10k:

Toronto: 3650
Calgary: 875
Edmonton: 1600
Vancouver: 1700

Frequently Asked Questions